Privacy Policy

Effective Date: January 2026

Family Pharmacy Center (“we,” “our,” or “us”) is committed to respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information obtained through our website and online communications.

1. Scope of This Website

This website is intended for general informational and communication purposes only.

The website is not designed to collect, store, or transmit protected health information (PHI), prescription details, insurance information, or other sensitive medical data.

For prescription services, medical questions, or private health matters, please contact us by phone or visit our pharmacy in person.

2. Information We Collect

When you use our website, we may collect:

a. Information You Voluntarily Provide

Name
Phone number
Email address
General messages submitted through contact forms

b. Automatically Collected Information

IP address
Browser type and device information
Pages visited and time spent on the site

This information helps us respond to inquiries and improve website functionality.

3. What We Do Not Collect Online

We do not intentionally collect through this website:

Prescription information
Medical conditions or diagnoses
Insurance or policy numbers
Payment information
Patient records or files

Please do not submit this type of information through website forms or email.

4. How We Use Information

We use collected information to:

Respond to questions and general inquiries
Provide customer service and pharmacy-related information
Improve website performance and usability
Maintain website security

We do not use website data for automated medical decision-making.

5. Cookies & Analytics

Our website may use cookies or similar technologies to:

Understand website traffic and usage
Improve user experience

You may disable cookies in your browser settings, though some features may not function as intended.

6. Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information:

With service providers who assist in website operation
If required by law or legal process
To protect our rights, safety, or property

All service providers are required to handle information responsibly.

7. Data Security

We take reasonable administrative and technical measures to protect personal information submitted through the website. However, no online system can be guaranteed to be completely secure.

We encourage users not to transmit sensitive or confidential information online.

8. California Privacy Rights

California residents may have rights regarding their personal information, including the right to request access to or deletion of information collected through this website, subject to applicable laws.

Requests may be submitted using the contact information below.

9. Third-Party Links

Our website may link to third-party websites or social media platforms (such as Facebook, LinkedIn, or Instagram). We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or our website practices, please contact us:

Family Pharmacy Center
220 W Main St, Suite 102
El Cajon, CA 92020
(619) 383-6788
info@fpcpharmacy.com
www.fpcpharmacy.com